CrackX Support
CrackX is a mobile decision-support app for mixed-feed steam cracking simulations, CO2 assessment, saved scenarios, and PDF report generation.
Get Help
For app support, account questions, privacy requests, or report-generation issues, contact the CrackX development team at:
Common Requests
When contacting support, include your app version, device model, a brief description of the issue, and any steps that reproduce the problem. Do not include passwords or confidential industrial data in support emails.
Privacy Policy
Read the CrackX Privacy Policy.
Last updated: April 28, 2026